An Overview of Cloud Computing

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ARMA Presentation November 18, 2009 An Overview of Cloud Computing Presented by:Nicholas KottyanCEO, DataChambers, LLC336-499-7220nick@datachambers.com November 18, 2009 1

Agenda • Objective• History of Cloud Computing• Definitions• Cloud Characteristics, Types and Deployment Models • Issues• Clouds vs. Traditional• Recap Economics Next Steps• Q & A November 18, 2009 2

O bjective To provide a general overview of cloud computing including: •How could af ect my future business •Is the cloud for me and my business •What are some of the issues I should consider •Why should this be important to me November 18, 2009 3

O rigin of the term “Cloud Com puting” • “Comes from the early days of the Internet where we drew the network as a cloud… we didn’t care where the messages went… the cloud hid it from us” – Kevin Marks, Google • First cloud around networking (TCP/IP abstraction) • Second cloud around documents (WWW data abstraction) • The emerging cloud combines the infrastructure complexities of servers, applications, data, and heterogeneous platforms November 18, 2009 4

Sum m arized History • 1960 John McCarthy opined that "computation may someday be organized as a public utility" • Early 1990s – The term “cloud” comes into commercial use referring to large networks and the advancement of the Internet. • 1999 – Salesforce.com is established, providing an “on demand” SaaS (Software as a Service). • 2001 – IBM details the SaaS concept in their “Autonomic Computing Manifesto” • 2005 – Amazon provides access to their excess capacity on a utility computing and storage basis • 2007 – Google, IBM, various Universities embark on a large scale cloud computing research project • 2008 – Gartner says cloud computing wil “shape the relationship among consumers of IT services, those who use IT services and those who sel them” November 18, 2009 5

Definition • Lots of confusion• Several different “loosely applied” definitions • a style of computing in which massively scalable ITrelated capabilities are provided "as a service" using Internet technologies to multiple external customers November 18, 2009 6

Definition Continued • an internal or external “cloud enabled” service offering • the provision of dynamically scalable and often virtualized resources as a service over the Internet. • a general term for anything that involves delivering hosted services over the Internet. November 18, 2009 7

Definition Continued • Cloud com puting is a m odel for enabling convenient, ondem and netw ork access to a shared pool of configurable com puting resources (e.g., netw orks, servers, storage, applications, and services) that can be rapidly provisioned and released w ith m inim al m anagem ent effort or service provider interaction. (NIST Definition, National Institute of Standards and Technology) • This cloud m odel prom otes availability and is com posed of five essential characteristics, three service m odels, and four deploym ent m odels. November 18, 2009 8

5 Essential Cloud Characteristics • Ondemand selfservice • Broad network access (Internet)• Resource pooling – Location independence • Rapid elasticity• Measured service November 18, 2009 9

Additional Cloud Characteristics • Cloud computing often leverages: – Massive and Rapid scalability– Homogeneity– Virtualization– Resilient computing– Low cost software– Geographic distribution, (many datacenters) – Service orientation– Advanced security technologies November 18, 2009 10

Cloud Deploym ent M odels • Private Cloud (a.k.a. Internal Cloud) – enterprise owned or leased • Community Cloud (a.k.a. External Cloud) – shared infrastructure for specific community • Public cloud (a.k.a. External Cloud) – Sold to the public, megascale infrastructure • Hybrid cloud November 1– 8, 2 c 00 o 9 mposition of two or more clouds 11

Cloud Service M odels • Cloud Software as a Service (SaaS) – Use provider’s applications over a network • Cloud Platform as a Service (PaaS) – Deploy customercreated applications to a cloud • Cloud Infrastructure as a Service (IaaS) – Rent processing, storage, network capacity, and other fundamental computing resources To be considered “cloud” services are deployed on top of cloud infrastructure that has the key characteristics November 18, 2009 12

Issues w ith the Cloud • Security (number 1 concern)• Performance• Availability• Lack of Standards• Inability to Customize• Hard to Integrate with current inhouse IT• Regulatory requirements• Note enough suppliers yet November 18, 2009 13

Analyzing Cloud Security • Clouds are massively complex systems that can be reduced to simple primitives that are replicated thousands of times • These complexities create many issues related to security as wel as al aspects of Cloud computing • Clouds typical y have a single security architecture but have many customers with dif erent demands • Cloud security issues may drive and define how we adopt and deploy cloud computing solutions • Highly sensitive data is likely to be on private Novembe cl r 18,o 2u 009 ds where organizations have complete 14 control over their security model

M ore on Security • Trusting vendor’s security model • Where is the data stored and who is securing it • Inability to respond to audit requirements • Indirect administrator accountability • Loss of physical control • Data retention / backup standards • Redundancy / Disaster Recovery • Handling Compliance o GLBA, HIPAA, SOX, PCY o State laws o International – EU Data Protection Directive o FTC Scrutiny o SAS 70 Audits November 18, 2009 15

O bjectives of Cloud Com puting • Core objectives and principles that cloud computing must meet to be successful: – Security – Scalability– Availability – Performance – Costef ective – Acquire resources on demand – Release resources when no longer needed – Pay for what you use – Leverage others’ core competencies November 1 – 8, 20 T 09 urn fixed cost into variable cost 16

Cloud Based Service exam ples • Peer to Peer • Software as a Service – BOINC, Skype – GoogleApps, Salesforce, • Web Apps SpringCM – Facebook, Twit er, • Storage YouTube – Content Distribution • Security as a Service • BitTorret, Amazon CloudFront – MessageLabs, Purewire, ScanSafe, Zscaler – Sychronisation • LiveMesh • Software plus services – Microsoft Online Services November 18, 2009 17

Clouds vs. Traditional Hosting • Three distinct characteristics that differentiate clouds from traditional hosting – It is sold on demand • Typical y by the minute or the hour – It is elastic • A user can have as much or as lit le of a service as they want at any given time – The service is ful y managed by the provider • The consumer needs nothing but a personal computer and Internet access November 18, 2009 18

Cloud Econom ics • Estimates vary widely on possible cost savings o “If you move your data center to a cloud provider, it wil cost a tenth of the cost.” – Brian Gammage, Gartner Fellow • Use of cloud applications can reduce costs from 50% to 90% CTO of Washington D.C. • IT resource subscription pilot demonstrated a 28% cost savings Alchemy Plus cloud (backing from Microsoft) • “Using Cloud infrastructure saves 18% to 28% before considering that you no longer need to buy peak capacity” – George Reese, founder Valtira and enStratus • When implementing Cloud you must consider November 18, 2009 19 other costs which may not be apparent today.

Recap • Clouds – Provide internet based services – Available on demand – And ful y managed by the provider – There is no one “Cloud”. There are many models and architectures • Clouds let you – Avoid CapEx on hardware, software, and service – Share infrastructure and cost – Lower management overhead – Access a large range of apps • Many questions stil remain! ! November 18, 2009 20

Q uestions? Thanks for the opportunity present this subject!! Nicholas L. Kottyannkottyan@datachambers.com November 18, 2009 21